Privacy Policy
Last updated: February 28, 2026
1. Introduction
PainBase ("we," "our," or "us") operates the website painbase.space (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your name, email address, and profile picture as provided by your authentication provider.
- Payment Information: Payment processing is handled by our third-party payment processor (Polar). We do not store your credit card details on our servers.
2.2 Information Collected Automatically
- Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and search queries.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to maintain your session and improve user experience.
2.3 Information from Third-Party Authentication
When you sign in using Google OAuth, we receive your basic profile information (name, email address, and profile picture) from Google. We use this information solely for authentication and account creation purposes. We do not access your Google contacts, calendar, drive files, or any other Google services data beyond your basic profile.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To create and manage your account
- To process transactions and manage subscriptions
- To communicate with you about updates, features, and support
- To detect, prevent, and address technical issues
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: We share information with third-party service providers that help us operate the Service, including:
- Supabase — authentication and database services
- Polar — payment processing
- Vercel — hosting and analytics
- Legal Compliance: When required by law or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including encryption in transit (HTTPS/TLS) and at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the following rights:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to or restrict the processing of your data
- Data portability
- Revoke consent for Google OAuth access at any time through your Google Account settings
8. Cookies
We use essential cookies to maintain your authentication session and preferences. We use Vercel Analytics for aggregated, privacy-friendly usage analytics. You can control cookies through your browser settings, though disabling them may affect the functionality of the Service.
9. Children's Privacy
The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
support@painbase.space